At Solar Wholesaler Ltd (“SW”) we respect your privacy and take great care in protecting your Personal Information. This policy outlines how we collect and use your Personal Information and our commitment to your privacy. We comply with all applicable regulations on the protection or use of you Personal Information and require written confirmation of compliance by any 3rd party service provider.
“Personal Information” as used herein means information about an identifiable individual – such as your name, phone number and email address and may be linked to other non-personal information we collect.
“Non-personal information” is any information that we collect that does not identify a specific individual. Whether this non-personal information is linked to personal information or not. This policy does not cover non-personal information.
Unless permitted or required by law, SW will not collect, use or share Personal Information without first obtaining consent except as described herein. You have the right to withdraw consent on selected basis that does not impact the purpose stated at the time of collection or in the terms and conditions of the specific product, service, program, or event you signed up for, participated in or purchased.
Consent can be expressed through words or by specific acts or implied by the conduct of the individual whose Personal Information is being collected, used or shared. Unless we determine that we require an additional consent for specific products or services, you agree and consent that as a provider of personal information that we may collect, use, share or otherwise process your Personal Information in accordance with this policy.
You may elect to withdraw your consent under certain circumstances by selecting “unsubscribe” on any electronic communication from us to you. However, because of legal or regulatory requirements we have or contractual obligations we have to you or you to us, there are circumstances where you may not withdraw your consent to the collection, use or sharing of Personal Information. For example, in the case of product warranties we may be required to share Personal Information with the manufacturer; or in the case of certified training or testing Personal Information will have to be shared with the governing body. Finally, if you elect to withdraw consent to share your Personal Information, where such withdrawal is possible, we may not be able to provide you with notifications, the products or services that you have requested.
SW collects Personal Information in a variety of ways. These can include:
• Directly from you: You may provide Personal Information to us in person, by mail, over the telephone, through our websites or in any other direct manner.
• Through technology: We collect Personal Information and non-personal information through various technologies directly from you or from third parties. These can include: Point of Sales, Websites, Social Media, Apps and other electronic means.
We also use your Personal information to communicate with you. While we always maintain stewardship of your information, we may use 3rd party groups, which may be outside of Canada, to contact you. Which could include 3rd party contact as it may apply to informing you about special offers or promotions or products or services that SW reasonable believes may be of interest to you. This can also include taking or verifying instructions from you. Confirming attendance in a specific program or receipt of shipments. Providing you with information on the products, services or programs that you have purchased. Recommending products, services or programs that you may be interested in. Unless you tell us otherwise or consent is required by law, we may contact you by any means you have provide contact information.
Our use of Personal Information is limited to the purposes described in the policy, the purposes set out in the terms and conditions of any product, service, program, or event in connection with which Personal Information was collected, purposes required by law and purposes consistent with any of those purposes. As new purposes may develop over time, we may update this policy.
Questions regarding this policy can be forwarded to: firstname.lastname@example.org
Updated July 2017